Privacy Policy

Finnecto SpA ("Finnecto," "we," or "our") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we handle personal information when you visit our website at www.finnecto.com or use the Finnecto Service. If you have questions or concerns about our privacy policy or practices, please contact us at contacto@finnecto.com. contacto@finnecto.com.

Regulatory Compliance

Finnecto complies with Chilean regulations regarding the collection, use, and retention of personal data under Law No. 19.628.

1. User Consent

By submitting or making Personal Data available through our website, application, or the Finnecto Service, you accept the terms of this Privacy Policy and expressly consent to the processing of your Personal Data as outlined herein.

Your personal data may be processed in the country where it was collected or in other countries with less stringent data protection laws.

2. Minors

We do not knowingly collect personal information from visitors or users under the age of 18.

3. Types of Personal Data We Collect

Finnecto collects personal and anonymous data when you visit and use our website and when you send us information or communications related to the use of the Finnecto Service

Personal Data: refers to information that identifies or enables contact with you, including but not limited to your name, address, geographic location, phone number, credit card number, email address, and any other information linked to you.

Anonymous Data: refers to data about you that is not linked to your Personal Data and cannot identify you.

3.1. Personal Data You Provide

We collect Personal Data such as your name, email address, phone number, professional title, company name, and login credentials when you register for the Finnecto Service. If you request our payment services, we also collect financial details such as credit card or account information.

We retain information about your interactions with us, including communications and feedback. We may also collect additional profile data through surveys or as stated in specific sections of our site or app.

3.2. Personal Data Collected from Third Parties

We may receive Personal Data about you from sources such as companies that distribute the Finnecto Service, companies that offer products and services through the Finnecto Service, or companies that provide services related to the Finnecto Service.

3.3. Personal Data Collected Through Technology

Finnecto collects data such as browser type, geolocation, operating system, IP address, app information, operating environment, and device profile through cookies and navigation data. These technologies help enhance user experience and deliver interactive features.

3.4. Third-Party Tracking

Our affiliates may use cookies to monitor site performance and usage for internal analytics.

4. Use of Your Personal Data

Finnecto uses your Personal Data to facilitate account creation and management, identify you in our system, enhance your experience, send promotional communications, respond to your inquiries, protect against fraud, and for other legitimate purposes.

4.1. Anonymous Data

We use Anonymous Data to analyze usage patterns and improve the content and functionality of the Finnecto Service.

5. Disclosure of Your Personal Data

We may share your Personal Data with affiliated companies to provide technical support or services such as application hosting, database management, or payment processing. These affiliates only access your data for service delivery.

In the event of future affiliated entities, your data may be shared with them provided they comply with this Privacy Policy.

If Finnecto is sold, assigned, or transferred, including its assets, your Personal Data may be among the transferred items. We will notify you of any changes in ownership or use of your personal information and your options regarding it.

5.1. Service Providers and Sub-Processors/Subcontractors

We may engage third parties or affiliates to support our service, manage it on our behalf, or assist in analyzing usage. These parties have access to your data solely for these purposes and must not disclose or use it otherwise.

6. Data Security

We take the security of your Personal Data seriously. While we strive to protect it, we cannot guarantee absolute security during transmission or storage.

7. Cookies and Similar Technologies

We use cookies and similar tools to collect data. You may manage these settings via your browser or Finnecto’s cookie preferences. Disabling cookies may affect your experience.

8. External Website Links

Finnecto may contain links to third-party websites. We do not control or assume responsibility for their content or privacy practices. We encourage you to review their policies before engaging.

9. Data Retention

We retain your Personal Data as long as needed to fulfill the purposes outlined in this Privacy Policy, unless longer retention is legally required or permitted.

10. International Data Transfers

Your Personal Data may be transferred to and maintained on computers located outside your jurisdiction where data protection laws may differ.

11. Derechos de los Usuarios

You may have rights over your Personal Data, including:

Access
Rectification
Deletion
Objection to processing
Restriction of processing
Data portability

To exercise these rights, contact us at the email listed in the "Contact Us" section.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices:

Email: contacto@finnecto.com contacto@finnecto.com

13. Policy Review

This Privacy Policy is reviewed periodically, and significant changes will be communicated to users.

Information Security at Finnecto is a fundamental part of the business, ensuring that we deliver confidence to our clients and users regarding the information technologies we operate. Data, based on our information classification, is managed under the highest standards and best practices available in the market, serving as a foundation for our organizational growth and sustainability.

Information Security at Finnecto is made possible through the commitment of senior management, who promote a culture of continuous improvement and provide the necessary resources and tools.

Senior management recognizes and addresses the importance and benefits of maintaining compliance — not only with the requirements of ISO 27001 and other leading security practices, but also with relevant legal, contractual, and governmental obligations within the organization’s context.
At Finnecto, our Information Security policies and procedures are made known to all employees, when applicable. To the extent possible, and in accordance with the defined ISMS Communication Plan, our key stakeholders will be informed about our guidelines and best practices.

At Finnecto, our Information Security policies and procedures are generally known to all employees, where applicable. To the extent possible, and based on the defined ISMS Communication Plan, our key stakeholders will be informed about our guidelines and best practices.